Welcome to Excitor Support Portal
Here you can find technical information regarding our DME software and links to other relevant areas for example our test licens site and public web site.
The intended audience is technical consultants and support people working with DME installation, maintenance and support.
DME Support is not free, please contact your DME Business Partner or Excitor Support for more information
If you need product, sales or marketing information, please visit our public web site here.
Our Support Mission
Secure Customer Success using DME
By
Delivering High Quality Support to Our Partners and Customers
Measured by
Partner & Customer satisfaction surveys
Our Target
> 85% cases rated
Good or Very Good
For more information
Tonni Buur
Service & Support Director
How do i ...
-> DME Server and Client Supported versions
-> DME Client V 2.0 Quickguide (requires PDF reader)
-> How and when to contact Excitor Support
-> How to make a Request For Support (RFS)
-> Excitor Support & Customer Satisfaction
-> Setup a remote support session